
Disruption can distract brokerage leaders from consumer expectations
Lessons from deregulation, software shifts, wireless competition, and patient consumerism point to a consistent pattern, choice changes behavior

AI voice agents target real estate’s next conversion opportunity
CINC’s Jeff Walker says the priority is recognizing lead intent during a 12-month sales cycle and acting at the right moment

Could your lead-gen and referral practices face FTC scrutiny? Senators want a closer look
Letter cites lead gen referrals, mortgage steering, and office exclusive listings as affordability pressures
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